Scale / Conversion Optimisation

Your conversion rate measures one thing: how well you motivate people to act.

Most businesses change things randomly. A headline here. A button there. No hypothesis. No scoring. No way to know if it worked. That is not CRO. That is guessing. We build the system that replaces the guessing.

Infographic: traffic flows through channel testing, funnels, paid ads, and landing pages toward conversion — the full CRO system.

Test with purpose.

Faster decisions

Clear hypotheses and test plans — no more debate loops.

Higher impact

Prioritised by expected uplift, not by who argued loudest.

Repeatable process

From research to rollout — a programme, not a one-off.

Business case

Forecasted revenue and break-even before a test goes live.

Don’t make me think.

The only rule your visitor follows.

The 7-Layer Model: where every hypothesis starts.

Every page either passes or fails at seven layers. Each layer is a question your visitor is asking. Each unanswered question is a conversion you are losing.

01Relevance“Am I in the right place?”
02Trust“Can I trust this company?”
03Orientation“Where do I go next?”
04Stimulation“Why here, why now?”
05Safety“What if something goes wrong?”
06Comfort“Is this going to take a long time?”
07Assessment“Did I make the right choice?”

We use this model to audit every page before we form a single hypothesis. It tells us which layer is leaking visitors and why. Most conversion problems sit in layers 1, 2, or 3. But no one finds that out without looking.

The CRO-Score

Once we have the hypotheses, we rank them. Every hypothesis gets a score.

The higher the score, the earlier we test it.

Numerator

Impact

Not just traffic volume. We weigh four signals.

  1. 01
    Visual contrast. How strongly will the visitor perceive the change?
  2. 02
    Behavioural contrast. How likely is this change to shift what they do?
  3. 03
    Behaviour patterns. Does it use a psychological trigger — scarcity, social proof, contrast, reciprocity?
  4. 04
    Traffic. How many users enter this test?
Denominator

Effort

Also not a single number. We assess the real cost.

  • Backend complexity
  • Frontend manipulation
  • Concept & coordination rounds
  • Legal review
  • Brand approval
  • Internal politics
  • Anything that slows the test down
Impact → Easier →
A high-impact, low-effort test goes first. Always. The top-right cell is what we call High Impact Testing — that is where the revenue is.

How a CRO engagement runs.

We work in cycles. There is always at least one test live. No exceptions.

The 10-step process:

  1. 01Build personas for the test audience
  2. 02Run a hypothesis session with your team
  3. 03Develop two concrete test concepts
  4. 04Feasibility check — can it be built and measured?
  5. 05Define baseline, targets, and success criteria
  6. 06Test runtime — up to 30 days per test
  7. 07Always keep a minimum of one test live
  8. 08Statistical evaluation of results
  9. 09Present findings to the team
  10. 10Make a clear implementation decision

The CRO team meeting follows a fixed agenda: hypothesis presentation, concept review, feasibility discussion, scorecard update, results from live tests, decision on next steps.

This rhythm matters. CRO without a cadence becomes a project that stalls after two tests. The cadence is what separates a programme from a one-off.

Fix the journey, not just the landing page

Most CRO work stops at the page. We look at the full journey.

Landing pages

Every layer of the 7-model is a testable hypothesis — headline relevance, trust signals, CTA placement, form length, social proof format.

Paid ads creative

On Meta and LinkedIn the creative is part of the conversion system. We test messaging angles, visual contrast, and emotional resonance — not just impressions.

Lead funnels

Where do qualified leads drop off? We map each step — lead magnets, landing to form, form to thank-you, thank-you to first contact.

Email sequences

Open rates and click rates are testable. Subject lines, send timing, message framing, offer positioning.

Channel testing

Sometimes the channel itself is the hypothesis. We score new channels the same way we score page elements — impact versus effort.

What CRO does in numbers

A realistic CRO programme delivers +7% to +12% relative conversion rate improvement over 12 months. The curve is not linear. It spikes and dips. But the trend line moves up.

+7–12% Relative CR lift, 12‑month programme
+€813K/mo Revenue delta, same traffic & spend
≥1live Minimum tests running at all times

Here is what that looks like in practice:

BeforeAfter CRO
Visitors / month650,000650,000
Conversion rate13.50%15.31%
Conversions87,75099,537
Revenue / month€6,054,750€6,868,053
Difference+€813,303 / month

Same traffic. Same ad spend. Better system.

That is the business case for CRO. Not a new channel. Not a higher budget. A conversion rate that earns more from what you already have.

CRO is a discipline. It takes courage.

Running a real CRO programme means being willing to be wrong. A test result that disproves your hypothesis is not a failure — it is information you did not have before. The discipline is acting on that information, even when the answer is inconvenient.

Not this
  • Run one or two tests, get uncomfortable, stop.
  • A report. A recommendation deck. A pdf.
  • Opinions in a Slack thread.
This
  • A running system with a team and a cadence.
  • A backlog that never runs out.
  • Every result — positive or negative — as input for the next hypothesis.

You recognise some of these:

  • “Let’s test this” — without a hypothesis.
  • No backlog, no prioritisation, just ideas thrown into the air.
  • Tests chosen by opinion, not by impact or analysis.
  • No clear goal — just “make it better.”
  • No control of variables, so results mean nothing.
  • One test per year and everyone calls it experimentation.
Häufig gestellte Fragen

Frequently asked questions

What is conversion rate optimisation?

CRO is the practice of increasing the percentage of visitors who take a desired action, a purchase, a form submission, a call. It works by forming hypotheses about why visitors are not converting, testing those hypotheses systematically, and implementing what the data confirms.

How is this different from just redesigning our website?

A redesign changes everything at once. You cannot know what caused the result. CRO changes one thing at a time, measures the impact, and builds on what works. It is slower at first and far more reliable over time.

How long before we see results?

The first meaningful test results typically come within 30 to 60 days. A full programme running at pace shows compounding improvement over 6 to 12 months. The realistic benchmark is +7% to +12% relative conversion rate improvement in the first year.

Do you need access to our website backend?

We work with your existing tech stack. We use tools like AB Tasty, Optimizely, or comparable platforms depending on what fits your setup. For more complex tests, we work with your development team.

How much traffic do we need to run tests?

Statistical significance requires a minimum volume. For most tests, you need enough traffic to reach significance within a reasonable test window. We assess this before committing to any hypothesis. Low-traffic pages need different strategies, multivariate testing is usually not the right tool there.

What does a CRO engagement look like?

We run on a bi-weekly cadence. Hypothesis session, scoring, test live, results, decision. You always know what is running, what the results are, and what is coming next. No black box. No guessing.

Let’s figure out why people hesitate and fix it.

The first step is an audit. We go through your pages with the 7-layer model, and come back with a ranked hypothesis backlog. You will know exactly what to test first and why.